Frequently Asked Questions

Everything you need to know about your JDM lifestyle and gear.

Where are your products shipped from?

All items are curated and shipped directly from our distribution centers in Japan to ensure authentic JDM quality and styling.

How long does international shipping take?

Standard international shipping typically takes 7-14 business days, while express options via DHL or FedEx arrive within 3-5 business days.

What is your return policy for apparel?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that return shipping costs to Japan are the responsibility of the customer.

How do I ensure I choose the correct Japanese size?

Japanese sizing often runs smaller than US/EU standards. We provide a detailed size chart on every product page with measurements in centimeters to help you find the perfect fit.

Are customs duties and taxes included in the price?

Prices listed do not include import duties or VAT. These charges are determined by your local customs office and are the responsibility of the recipient upon delivery.

Is your merchandise officially licensed?

Yes, we pride ourselves on authenticity. All JDM Tackle Heaven apparel and accessories are 100% genuine, officially licensed products from their respective Japanese brands.